University of Eldoret LMS (https://ecampus.uoeld.ac.ke)

Effective Date: January 2020

This Cookie Policy explains how the University of Eldoret (“UoE”, “we”, “our”) uses cookies and similar technologies on the E-Campus learning platform (“Site”), including access through the Moodle Mobile App.

By continuing to use this Site, you consent to the use of cookies as described in this Policy.

1. What Are Cookies?

Cookies are small text files stored on your computer or mobile device when you visit a website. They help websites remember your actions and preferences over time.

2. How We Use Cookies

The E-Campus platform uses cookies to:

  • Keep you logged in during your session
  • Remember your language and display preferences
  • Enable secure authentication
  • Improve site performance and reliability
  • Collect anonymous usage statistics for system improvement

Without cookies, essential features such as login and course navigation will not function properly.

3. Types of Cookies Used

  1. Essential Cookies. Required for core Moodle functions such as:
    • User login sessions
    • Security tokens
    • Form submissions
    • These cookies cannot be disabled.
  2. Preference Cookies. Used to remember:
    • Language selection
    • User interface preferences
  3. Performance Cookies. Used to:
    • Analyze site usage
    • Monitor system performance
    • Diagnose technical problems
  4. Collected data is anonymized where possible.

4. Moodle Mobile App Cookies

When using the official Moodle Mobile App:

  • Some data is stored locally on your device to enable offline access
  • Session tokens are stored securely to maintain login
  • No tracking or advertising cookies are used

5. Third-Party Cookies

The University of Eldoret does not use advertising or marketing cookies on the E-Campus platform.

However, embedded external content (such as YouTube videos or external libraries) may set their own cookies. These are controlled by the external provider.

6. Managing Cookies

You may control or delete cookies through your browser settings.

Note: Disabling essential cookies will prevent you from logging in and using the E-Campus platform.

7. Data Protection

Information collected through cookies is handled according to the E-Campus Privacy Policy and Kenya’s Data Protection Act (2019).

8. Changes to This Policy

This Cookie Policy may be updated occasionally. Updated versions will be posted on the Site.

9. Contact Information

For questions regarding cookie use:

University of Eldoret,
P.O. Box 1125-30100,
Eldoret, Kenya.

Vice-Chancellor's Office: +254(0) 788 232 004, +254(0) 740 354 966

Academic Enquiries (DVC-A&SA): +254(0) 774 249 552

Admissions Office: +254 746 490 082

Email: info@uoeld.ac.ke, vc@uoeld.ac.ke